Technology

Vend and Google partner up to deliver better ecommerce options for small business

- August 10, 2020 2 MIN READ

Retail productivity and intelligence platform Vend has announced a major integration with Pointy from Google to empower its retailers. The integration will enable thousands of retail stores using Vend in Australia to showcase their products online through Pointy to help drive traffic in-store. At a time when bricks-and-mortar retailers are looking for ways to attract… Read more »

News

Vend and BigCommerce partner to deliver small business offering

- May 7, 2019 2 MIN READ

New Zealand retail management software company, Vend has announced a new partnership with Aussie e-commerce platform BigCommerce. The move will give 1000s of independent retailers across Australia access to more customers and improve day-to-day operations for small business owners hoping to attract global customers through social and online channels. Vend Country Manager for Australia, Dave… Read more »

News

Retailers feel the pinch of footy fever with a decline in sales

- October 2, 2018 2 MIN READ

While the Grand Final boosted Melbourne’s population considerably over the weekend, despite increased foot traffic, retail sales dropped by 33 per cent as single-minded fans flocked to the footy. While a public holiday can mean an increase in sales for retailers, data from leading retail software company Vend has found that retail sales on the… Read more »

News

Report reveals Australia’s retail spending at a global high

- June 20, 2018 2 MIN READ

Vend’s inaugural retail benchmark report has revealed the monthly revenue of Australia’s independent retailers over the past 12 months was 18 per cent higher than the global average. The report compared data from over 13,000 retailers,  with a particular focus on Australia. Vend found Australian retailers’ average monthly revenues were also 17 per cent higher… Read more »

Features

5 tips to deal with difficult customers

- May 18, 2018 3 MIN READ

  Dealing with difficult customers can be…well, difficult, but it doesn’t have to be. With the right attitude and actions, you can effectively navigate these tricky customer situations and create (hopefully) a positive interaction or even a sale. Below are tips and insights to help you and your staff be more prepared to handle difficult shoppers. Have… Read more »

News

Buy now pay later comes to small business

- May 1, 2018 < 1 MIN READ

Independent retailers will now be able to offer customers an alternative payment system with the announcement that Vend and Afterpay have joined forces. Afterpay’s buy now, pay later solution is alreacy used by over 14,000 retail merchants Australia-wide, across a number of large-scale bricks-and-mortar stores, as well as online retailers of various sizes. Now Afterpay… Read more »