A report by ZenDesk has found small businesses are winning over the hearts and minds of consumers over their big business counterparts thanks to great customer service. The report,Big Expectations, Small Businesses: What Customers Want”, reveals small business owners that provide a personalised service are coming up trumps with customers.
Small business owners can often become so overwhelmed with the sheer volume of work required to work both in their business and on their business that they can overlook some of the most important tasks that could help them grow. Understanding how to maximise the value of their efforts by focusing on the right things… Read more »
The Council of Small Business Organisations Australia (COSBOA) today announced their support of the Australian Taxation Office (ATO) and the government in pursuit of those who deliberately scam the tax system. Speaking on behalf of COSBOA, Peter Strong, CEO noted the release of the tax gap for small business (12.5 per cent) and stated that… Read more »
Stay up to date with all the news that matters to small business owners with our daily news briefs. Here’s what you need to know on August 23, 2019. A new law proposed by the Government that will allow the ATO to disclose the tax debts of small business owners to credit reporting agencies is… Read more »
The NSW government released a new report today from the state’s Innovation and Productivity Council (IPC) looking into the state of business there. The IPC’s Business Size Report cast its eye over more than 1.17 million businesses, from sole traders to large companies. It is based on 2015 data from the ABS BLADE and Business… Read more »
With talk of a retail downturn and big-name companies closing their doors, it is almost a surprise when a business makes it past the fifth year. For Postie Pop-Up Boutique ticking over 32 years in business was not a fluke. Their longevity boils down to something many businesses overlook – the power of relationships. Thirty-two… Read more »
Starting a small business is an empowering notion: Striking out on your own, taking control of your future, pursuing a passion. But while the rewards can be fantastic, running a business isn’t easy. From accounting and marketing to IT and human resources, small business owners have to wear numerous hats – many of which don’t… Read more »
The Andrews government has pledged $250 million dollars to establish the Victorian Business Growth Fund for the state’s small and medium-sized businesses. The aim of the fund is to provide SMEs with access to capital to create jobs to grow the Victorian economy. The Morrison government has announced an additional $50 million contribution to the… Read more »
As the Coalition gets set to commence its third term in government, Prime Minister Scott Morrison has announced his new cabinet which includes a record, seven women. Amongst those gaining a spot on the frontbench are Bridget McKenzie as the first female leader of the Agriculture portfolio, Sussan Ley, who returns to cabinet taking up… Read more »
Ahead of the federal election, a new survey from Xero has revealed an alarming disconnect between small business owners and Australian politics.
With Sensis reporting 35 per cent of small business owners are still undecided as to how they will cast their vote on May 18, the Council of Small Business Owners Australia (COSBOA) has revealed the top 20 marginal seats in the lead up to the federal election.
Payments provider Square has launched a new Square Online Store that will give small business owners the tools they need to set up their eCommerce business instantly. Square’s new product is also the first product to be fully integrated with the web building platform Weebly, giving small business owners teh ability to easily integrate ecommerce… Read more »
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