News

Don’t miss the Online Retailer Conference and Expo

- July 16, 2019 2 MIN READ

The Online Retailer Expo will take over the ICC next week to deliver the latest in e-Commerce innovation, insights and trends. Now in its eleven year, the 2019 Online Retailer Conference & Expo will explore the theme ‘the future of retail is here’ and attendees will have the opportunity to focus on the practical components of… Read more »

Features

Report finds quality customer experience essential to brick & mortar retail success

- January 16, 2019 3 MIN READ

A new study by Mood Media into the consumer shopping experience has shown people will choose a traditional retailer over an online store if they receive the right type of customer experience. The study, ‘Elevating the Customer Experience: The Impact of Sensory Marketing’, was conducted by Walnut Unlimited on behalf of Mood Media and surveyed more than 10,000 consumers… Read more »

News

Showpo sweeps Online Retail Industry Awards with four wins

- July 27, 2018 2 MIN READ

Fashion business Showpo has swept this year’s Online Retail Industry Awards, taking out the online retailer of the year award and the best international conqueror, best site optimisation and design, and best social commerce initiative awards to boot. The Daily Edited, meanwhile, took out the award for best omnichannel customer service, while Catch won the… Read more »

News

Is Amazon’s blocking of US site a win for small business?

- June 1, 2018 2 MIN READ

Amazon’s announcement that it will block shipping to Australia from Amazon.com and redirect users to the Australian site instead, has angered the company’s millions of Australian users. But is it a win for local retailers? Amazon’s move to ban Australian consumers from accessing its US and UK sites is set to take effect on July… Read more »

News

What does Toys ‘R’ Us closure mean for local business?

- May 25, 2018 < 1 MIN READ

Toys ‘R’ Us Australia has gone into voluntary administration, following the collapse of the retail giant’s parent company in the United States in September 2017. It’s a blow for Australia’s retail, toy and gaming industry with 44 stores set to close and over 2700 jobs at stake. With the toy and game retail industry experiencing decline… Read more »

News

Cheaper prices and a love of tech drive retail spending

- February 7, 2018 2 MIN READ

The latest retail spending data is in and the verdict from Commsec and the Australian Bureau of Statistics (ABS) is Aussie’s love a bargain, enjoy a coffee and have a lust for the latest tech. In 2017 Australians spent over $311 billion on retail goods and activities such as food and clothing with spending at… Read more »