Myer, Kathmandu and Rip Curl shut up shop

- March 28, 2020 < 1 MIN READ

Several of Australia’s most popular retail chains have made the decision to close their doors while the nation rides out the coronavirus crisis. Myer has announced its department stores will be closed until April 27. Although they may shut for longer depending on the status of the pandemic. While Kathmandu ceased trading on Friday, also… Read more »


Don’t miss the Online Retailer Conference and Expo

- July 16, 2019 2 MIN READ

The Online Retailer Expo will take over the ICC next week to deliver the latest in e-Commerce innovation, insights and trends. Now in its eleven year, the 2019 Online Retailer Conference & Expo will explore the theme ‘the future of retail is here’ and attendees will have the opportunity to focus on the practical components of… Read more »


Report finds quality customer experience essential to brick & mortar retail success

- January 16, 2019 3 MIN READ

A new study by Mood Media into the consumer shopping experience has shown people will choose a traditional retailer over an online store if they receive the right type of customer experience. The study, ‘Elevating the Customer Experience: The Impact of Sensory Marketing’, was conducted by Walnut Unlimited on behalf of Mood Media and surveyed more than 10,000 consumers… Read more »

Rufus & Coco

How pet care business Rufus & Coco leveraged the trend of pet humanisation

- August 29, 2018 3 MIN READ

With 5.7 million Australian households owning at least one pet, Animal Medicines Australia (AMA) estimated that households spent $12.2 billion on pet products and services in 2016, up 42 percent since 2013. Leveraging Australia’s love of our furry friends is pet care brand Rufus & Coco, which is this year celebrating its 10th birthday. Having owned… Read more »


Showpo sweeps Online Retail Industry Awards with four wins

- July 27, 2018 2 MIN READ

Fashion business Showpo has swept this year’s Online Retail Industry Awards, taking out the online retailer of the year award and the best international conqueror, best site optimisation and design, and best social commerce initiative awards to boot. The Daily Edited, meanwhile, took out the award for best omnichannel customer service, while Catch won the… Read more »