How nib is transforming the traditional customer experience with the help of AWS

- November 28, 2018 3 MIN READ

Thanks to innovation surrounding machine learning and analytics, businesses are evolving their strategies around customer experience to deliver personalised services direct from the cloud. One such business is health insurance provider nib, whose chatbot nibby has proved a winner in the CX stakes. It’s been a year since nib launched their chatbot nibby and the… Read more »