Study finds customer experience should be a priority for business

- April 26, 2019 3 MIN READ

New research from Adobe, in partnership with Econsultancy, has found that delivering first-class, personalised customer experiences (CX) is top of mind for businesses in 2019, however,  the implementation of marketing and CX technology continues to be fragmented. The “Digital Intelligence Briefing: 2019 Digital Trends” provides insights into the current state of digital trends that will… Read more »


The digital transformation trends changing how small businesses operate

- February 18, 2019 3 MIN READ

There’s a fourth industrial revolution on the rise. Just as steam engines and automation changed the landscape of work forever, Artificial Intelligence (AI) and Machine Learning (ML) is shifting the balance again. Businesses are being disrupted by the force of this transformative tech. With the ability to deliver powerful insights, artificial intelligence (AI) and machine… Read more »


Why small businesses can’t afford to ignore artificial intelligence

- November 17, 2018 3 MIN READ

From cloud accounting solutions to marketing automation, Australia’s small businesses are benefiting from the transformative powers of Artificial Intelligence (AI). If your small business is yet to adopt AI you could be missing out. Modern businesses operate in a sphere where artificial intelligence (AI) is commonplace. It provides time-saving features, personalises marketing campaigns, detects threats… Read more »


How machine learning and AI is putting the human into business

- September 6, 2018 3 MIN READ

As the lights come up centre stage at Xerocon 2018, Herman Man laughingly describes himself as “that Asian guy with the extremely German name”. As VP of product and alliances at Xero, Man is tasked with driving product innovation for the popular cloud accounting solution. The US-born Man joined Xero some three years ago and… Read more »


Machine learning to give time back to businesses says Xero

- September 6, 2018 < 1 MIN READ

Cloud accounting solution, Xero, hopes to transform the way people do business by digging deeper into Ai and machine learning. The company made the announcement of a suite of new product features at their annual Xerocon conference in Brisbane. Amongst the developments is new machine learning which will bring tangible practical results to the management… Read more »


AI is coming to the cloud with NetSuite

- April 24, 2018 2 MIN READ

Artificial Intelligence, Data and Insights… The holy trinity of business intelligence… Even small business owners know the power that these three wield when it comes to seeking answers on customer retention, product insights, e-commerce and inventory. Now leading cloud ERP vendor, NetSuite, has announced AI will be coming to the brand’s suite of cloud applications,… Read more »