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    • News
        • Businesses preparing for a Black Friday shopping bonanza

          Businesses preparing for a Black Friday shopping bonanza

          November 24, 2020
        • Home improvement jobs soar thanks to COVID-19

          Home improvement jobs soar thanks to COVID-19

          November 19, 2020
        • How happy are men in their careers and work?

          How happy are men in their careers and work?

          November 19, 2020
    • Small business
        • This brekky business is always ready for the unexpected guest

          This brekky business is always ready for the unexpected guest

          November 16, 2020
        • 4 key things I wish I knew before starting a business

          4 key things I wish I knew before starting a business

          November 7, 2020
        • Markets help restore optimism of small businesses

          Markets help restore optimism of small businesses

          October 28, 2020
    • Growth
        • How to make Black Friday a sales success

          How to make Black Friday a sales success

          November 24, 2020
        • 5 tough decisions to make during COVID that set you up for greater profitability

          5 tough decisions to make during COVID that set you up for greater profitability

          November 17, 2020
        • 5 truths about starting a business during lockdown

          5 truths about starting a business during lockdown

          November 16, 2020
    • Business basics
        • 6 tips to get your business ready for Christmas

          6 tips to get your business ready for Christmas

          November 20, 2020
        • How to get started with Google Shopping

          How to get started with Google Shopping

          November 18, 2020
        • 5 tough decisions to make during COVID that set you up for greater profitability

          5 tough decisions to make during COVID that set you up for greater profitability

          November 17, 2020
    • Marketing
        • 5 Pinterest trends that will boost your sales

          5 Pinterest trends that will boost your sales

          November 24, 2020
        • How to make Black Friday a sales success

          How to make Black Friday a sales success

          November 24, 2020
        • 5 consumer trends your business needs to know (and how to implement them)

          5 consumer trends your business needs to know (and how to implement them)

          November 23, 2020
  • WatchThe latest news and opinions from David Koch on how to set up and maintain your very own small business.
  • ListenFirst Act shares the origin tales and inspirational stories of Australia’s small business innovators and startup founders. Hosted by Kochie’s Business Builders’ editor Cec Busby, these fireside chats and frank conversations deliver a deep dive into the genesis of success. Cec and her guests unpack the motivations that fired up their journeys and explore the road travelled to reach their goals.
    • Podcasts
      • From Local to Global

        Small business and startup innovators across the ecosystem reveal the secrets behind their success. From Local to Global: Small Business Success Stories.

      • First Act

        First Act shares the origin tales and inspirational stories of Australia’s small business innovators and startup founders.

      • Regional Heroes

        From the beaches to the bush, the vineyards to the snowfields, we shine a spotlight on small businesses doing big things far from the big smoke.

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      • Bricks & Clicks

        Learn the simple steps to online success with this free course that will help take your business online to be a global success.

      • Kochie’s 4 Week Money Makeover

        Take control of your money once and for all with our simple, practical and fun 4 week online course.

      • Work your Way: Go it alone in business

        The complete guide to designing your own business.

  • Featured
    • Hubs
      • International Money Transfers

        Kochie’s Business Builders has partnered with WorldFirst to bring you a series of useful tips and testimonials on the smart way for your business to collect, convert & make payments globally.

      • Expense Management

        Access tips, tools and templates on automating your small business expense processes to simplify and improve expense management

      • Favourite Family Business

        From the vineyards and breweries to the surgeries and salons, Australia’s entrepreneurial spirit has forged a nation of family-run businesses that inspire and innovate.

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News

Poor shipping options and bad customer experiences thwarting online retail sales

Cec Busby - July 10, 2019 2 MIN READ

Research by leading eCommerce SaaS platform, Big Commerce, has revealed Australians are rejecting online shopping following bad customer experiences, with 71 per cent abandoning their shopping carts due to poor shipping options and bad service.

Trending

  • The rise and rise of JAR Aerospace posted on January 22, 2019
  • women entrepreneur 9 awesome women entrepreneurs making a difference in 2020 posted on November 19, 2020
  • The best free online places to promote your business posted on August 6, 2020
  • 5 tips to get your business ready for Black Friday sales posted on October 9, 2019
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