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    • News
        • Collective bargaining agreement could cut independent grocers a break

          Collective bargaining agreement could cut independent grocers a break

          December 5, 2019
        • No rest for small business owners this holiday season

          No rest for small business owners this holiday season

          December 5, 2019
        • Three ways your website can work just as hard for your business as you do

          Three ways your website can work just as hard for your business as you do

          December 5, 2019
    • Small business
        • 12 fantastic rural businesses to buy from this Christmas

          12 fantastic rural businesses to buy from this Christmas

          November 22, 2019
        • How this Aussie brand became one of Oprah’s Favourite Things

          How this Aussie brand became one of Oprah’s Favourite Things

          November 15, 2019
        • Reduce reuse recycle: better packaging for a better world

          Reduce reuse recycle: better packaging for a better world

          November 6, 2019
    • Growth
        • Lessons on the rise and fall of family business

          Lessons on the rise and fall of family business

          November 25, 2019
        • 5 reasons upskilling your staff makes good business sense

          5 reasons upskilling your staff makes good business sense

          November 24, 2019
        • From Silicon Valley to the South Coast: Easy Agile sets up in Wollongong

          From Silicon Valley to the South Coast: Easy Agile sets up in Wollongong

          November 21, 2019
    • Business basics
        • How employers can help address domestic violence

          How employers can help address domestic violence

          November 24, 2019
        • ATO says still time for small businesses to switch to STP

          ATO says still time for small businesses to switch to STP

          November 22, 2019
        • Avoid cashflow headaches by asking these four questions

          Avoid cashflow headaches by asking these four questions

          November 20, 2019
    • Marketing
        • How small businesses can nail paid search

          How small businesses can nail paid search

          December 4, 2019
        • Why your small business needs more than one elevator pitch 

          Why your small business needs more than one elevator pitch 

          November 20, 2019
        • 7 tips to nail your email strategy

          7 tips to nail your email strategy

          November 12, 2019
  • WatchThe latest news and opinions from David Koch on how to set up and maintain your very own small business.
  • ListenFirst Act shares the origin tales and inspirational stories of Australia’s small business innovators and startup founders. Hosted by Kochie’s Business Builders’ editor Cec Busby, these fireside chats and frank conversations deliver a deep dive into the genesis of success. Cec and her guests unpack the motivations that fired up their journeys and explore the road travelled to reach their goals.
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      • First Act

        First Act shares the origin tales and inspirational stories of Australia’s small business innovators and startup founders.

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        From the beaches to the bush, the vineyards to the snowfields, we shine a spotlight on small businesses doing big things far from the big smoke.

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      • Bricks & Clicks

        Learn the simple steps to online success with this free course that will help take your business online to be a global success.

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        Take control of your money once and for all with our simple, practical and fun 4 week online course.

      • Work your Way: Go it alone in business

        The complete guide to designing your own business.

  • Featured
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      • Australia's Favourite Family Business

        Kochie’s Business Builders in partnership with Yellow Online is searching for Australia’s Favourite Family Business.

      • Regional Heroes

        Are you a small business doing big things far from the big smoke? We want to tell your story!

      • Be 'That' business

        In business, you want an expert partner that listens. That’s why Telstra’s now offering Account Management Support to every business, large or small, 7 days a week.

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News

Poor shipping options and bad customer experiences thwarting online retail sales

Cec Busby - July 10, 2019 2 MIN READ

Research by leading eCommerce SaaS platform, Big Commerce, has revealed Australians are rejecting online shopping following bad customer experiences, with 71 per cent abandoning their shopping carts due to poor shipping options and bad service.

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  • REVIEW: Canon PIXMA  Endurance G6060 posted on September 11, 2019
  • Australia’s Favourite Family Business finalists announced posted on November 29, 2019
  • Future proof your business success with these three tips posted on December 2, 2019
  • Lessons on the rise and fall of family business posted on November 25, 2019
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