As messenging apps play a more critical role in the way consumers engage with not only each other but businesses too, chatbots are coming to the fore as a way to communicate with customers 24/7. Amberlea Henriques Director of #AdSocial and Australia’s ManyChat Ambassador Partner gives Kochie’s Business Builders the lowdown. Like all things, the… Read more »
Facebook Messenger has introduced a new live chat feature of its popular chat service that will allow businesses to communicate directly with their customers within their own website, in Messenger and across devices. Messenger has launched its new Platform 2.2 and Customer Chat, which a number of businesses will be using, including Adore Me, Air France,… Read more »
Hey Xero will have the capability to connect the more than 50 million small businesses who use Facebook Messenger every month into the wider Xero ecosystem.