If 2020 taught us anything, it’s that change can be quick and unexpected. The retail industry was impacted severely by the pandemic, but 2021 dawns with the sector in a far healthier state in Australia than at any other point during the pandemic. That’s because retailers, from family-run stores to multi-state, multi-outlet brands, innovated and… Read more »
Statista expects over 2 billion people worldwide to buy products online in 2021. By 2023 almost a quarter (22 per cent) of all retail sales will be online. So, what does this mean for small business owners? Consumer confidence in eCommerce surges Fuelled by the pandemic, the push to online sales was unrelenting in 2020.… Read more »
The economic shock of COVID-19 made 2020 a sink or swim year for many small businesses, writes Alison O’Brien, Head of Mid-Market & SMB, PayPal Australia. Most small business owners are looking forward to starting fresh in the new year and to set themselves apart in 2021 they must plan ahead and identify new, innovative… Read more »
The global pandemic has well and truly paved the way for eCommerce this year, as a result of most non-essential stores closing down or shutting temporarily worldwide. With around 5.2 million Australians shopping online since April, it’s evident that this trend is showing no signs of slowing down. So how can small businesses get a… Read more »
The economic shock of COVID-19 made 2020 a sink or swim year for many small businesses. Most small business owners are looking forward to starting fresh in the new year and to set themselves apart in 2021 they must plan ahead and identify new, innovative strategies that align with the habits, attitudes and behaviours of… Read more »
The popular shopping events of Black Friday and Cyber Monday (27 and 30 November respectively) often attract healthy spending in the lead up to Christmas. However, Aussie parcel collection network Hubbed, reveals that shopper preferences are likely to change during this year’s four-day spree which kicks off today. A survey of Australian shoppers ¹ found consumers… Read more »
Long before COVID-19, eCommerce was on the rise. Rapid advances in technology have meant that buying online is easier than ever before. And many Australians now turn to their mobile as their preferred way of shopping. reports Shayne Tilley, Head of Marketing at 99designs. How to create an eCommerce experience that will stand the test… Read more »
New research from parcel delivery service CouriersPlease reveals Australians online shopping habits have changed dramatically since the pandemic. The findings from the national survey of Australian shoppers reveals that two thirds (65 per cent) of Aussies shopped online more than they normally do, and 56 per cent will continue to do so after restrictions are… Read more »
While the popularity of eCommerce was already climbing, the current environment has taken it to new heights., writes Jason Toshack, General Manager ANZ at Oracle NetSuite. In 2019, online shopping increased by 17.2 per cent year on year in Australia, and this growth looks set to continue as people look to purchase a wider variety… Read more »
In good news for retailers and bad news for consumers, online retail is set to grow in Australia as more consumers embrace eCommerce. The bad news: research from Couriers Please has revealed Aussie credit cardholders are accumulating more debt as they race to buy online. Couriers Please survey of over 1000 Australians found three in… Read more »
Research by leading eCommerce SaaS platform, Big Commerce, has revealed Australians are rejecting online shopping following bad customer experiences, with 71 per cent abandoning their shopping carts due to poor shipping options and bad service.
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