A small business guide to process management

- July 2, 2020 3 MIN READ

In 2020, businesses of all sizes have faced challenges unlike ever before. As the world went into a COVID-induced lockdown, many were forced to rethink their offerings and day-to-day operations. For some small and medium-sized businesses still reliant on manual processes, centralised teams and antiquated ways of working, this has been particularly challenging, writes Andrew… Read more »


Getting online a key driver for small business success

- June 18, 2020 2 MIN READ

New research by NBN Co has found digitisation is a key driver for small business success. A recent survey suggests a behavioural shift to shopping online is driving a small business boom. The Behavioural Change Survey of over 1000 Australians revealed almost half (49 per cent) of respondents had increased their online shopping during the… Read more »


Now is the time to rebuild Australia as a digital leader

- June 18, 2020 3 MIN READ

Global instability has given Australia an opportunity, and plenty of reason, to emerge from recession as a leader in digital, a Melbourne-based demographer says.    With COVID-19 causing chaos in the US and Europe, distrust increasing towards China and nativist tensions brewing globally, Simon Kuestenmacher, director of research at Bernard Salt’s consultancy The Demographics Group says… Read more »


What COVID-19 has taught me about building a robust business

- May 25, 2020 4 MIN READ

The landscape is shifting under our feet. COVID-19 has accelerated the digital transformation we have been dragging our steps on. You have probably already seen the meme going around asking the question who led the digital transformation of your business with COVID-19 as the answer!,writes Sara Berry, founder of Marketing Sense. As a marketing coach… Read more »


Do consumers long for the traditional?

- December 4, 2019 3 MIN READ

It is the age of digital transformation. Organisations are transforming their business approaches to adapt to uncertainty and constant change; digital capabilities have become the fundamental driver of every business’s success. Yet businesses need to remember their humanity or risk losing customers, writes Connie Chan Global CEO Collins Debden. Be it a small business or… Read more »


Cisco Live: Embracing tech key for small business innovation

- March 11, 2019 < 1 MIN READ

Speaking at Cisco Live, Nykaj Nair, Director, SMB, Cisco Australia & New Zealand told a captive audience why embracing technology is a vital element in the growth of any small business. “Technology becomes the point at which businesses can innovate and stay ahead,” he said. Nair’s comments come fresh off the back of the results… Read more »


Michaelia Cash announces Small Business Digital Champions program

- December 12, 2018 2 MIN READ

Minister for Small and Family Business, Senator Michaelia Cash, has announced the Small Business Digital Champions project. This new government initiative will provide select small businesses from around the nation with a digital transformation valued up to $20,000. The initiative hopes to provide real-time case studies that will serve as a source of inspiration for… Read more »