Features

Breaking down data silos: what you need to know

- February 3, 2020 3 MIN READ

What would you do if members of your team were losing two hours of productivity per day simply because they couldn’t find or use the information or data they need to fulfil their job?, asks Howard Fyffe, Managing Director, Australia & New Zealand, Veritas Technologies We can assume it would spark concern, confusion, or even… Read more »

Features

How to use the power of data science in small business

- March 2, 2018 2 MIN READ

Data science can add some much-needed value to small business. In our tech-driven world, there are massive amounts of data – both online and offline – waiting to be found, analysed and put to good use. Small businesses can leverage data science tools and processes (that don’t cost the earth) to help grow their business.… Read more »

Digital

Use your data to create a better customer experience

- February 20, 2018 4 MIN READ

As the business landscape alters and industries are disrupted, one area that grows in importance is data collection. Smart businesses realise that it is generally more costly in money and energy to attract new clients than to retain existing ones. Those companies that have the ability to analyse the data that they collect can also… Read more »

Features

Social media masterclass: Facebook & chatbots

- August 14, 2017 3 MIN READ

We are now living in the age of artificial intelligence where companies are figuring out how to embed human smarts into machines to help improve customer relations. While not everyone is a fan of this technology, it has come a long way and can automate some processes when used well. We all have heard of… Read more »