Hand on heart – are you really giving your customers the exceptional treatment that will keep them loyal to you? The interaction you have with your customers on an individual basis will almost directly determine your long term success. Marketing and personal branding expert Sharon Williams advises that in the technology age, more so than… Read more »
Picture the scene. You’re a personal customer of a big company, and you think that the way your contract is worded is unfair. You think that the balance of rights within that contract is skewed towards the company. But the problem is that the contract is the standard one which is dished out to every… Read more »
As an online retailer it can be difficult to build a strong rapport with your customers, but Bookabuy has found a quirky way to personalise and connect with their bibliophile client base.
Online reviews are quickly becoming an important digital marketing strategy.
As far as omni-channel marketing, Deliveroo’s Australian Manager Levi Aron wants to share what they’ve learnt from their experiences here and abroad.
Social media scheduling platform Hootsuite now has video integrations with YouTube, Facebook, Twitter and Instagram.
“What customer experience am I expecting to have? What would exceed my expectations?”