customer loyalty
News

Three ways business owners can build and maintain customer loyalty

- August 19, 2020 3 MIN READ

Many early eCommerce sceptics believed that online shopping would have limited appeal, as there was no way to replicate the level of personalised customer service offered by an in-store sales assistant, and for many high-touch businesses this may still be true, writes Jason Toshack, General Manager ANZ at Oracle NetSuite. However, millions of eCommerce customers… Read more »

Digital

5 ways to grow repeat business using email campaigns

- September 3, 2018 3 MIN READ

There’s no doubt that winning new customers can lead to business growth. In fact, studies have revealed top performing e-commerce businesses – described as those that experience rapid growth after six months in business – acquire new customers 3.5 times faster than their competition! But, while this might sound obvious, what you might not know… Read more »