Why every small business needs a CRM tool

- August 12, 2018 3 MIN READ

If you want to expand your brand’s customer engagement, grow loyalty and increase sales, you need to add a customer relationship management tool to your SMB’s bag of tricks. Sales, service and marketing are the holy trinity of any successful business but whilst many SMB owners have a plan for sales and marketing, the majority… Read more »


Social media and lead generation sites the best option for new business

- November 21, 2017 2 MIN READ

While social media is the glue that holds together many small businesses and corporate marketing strategies, serviceseeking.com.au’s latest figures suggest tradies can learn a lot from their corporate counterparts and turn social posts into customers. Unlike traditional marketing, you don’t need a massive budget or plenty of free time to join the social media bandwagon… Read more »


Will this free chat app transform customer service?

- November 9, 2017 2 MIN READ

Facebook Messenger has introduced a new live chat feature of its popular chat service that will allow businesses to communicate directly with their customers within their own website, in Messenger and across devices. Messenger has launched its new Platform 2.2 and Customer Chat, which a number of businesses will be using, including Adore Me, Air France,… Read more »