Net Promotor research from over 550,000 phone-based interviews identified communication as the number one complaint in business that impacts loyalty. The challenge today is there are so many types of communication; email, phone, letter, multiple types of social media, text, chatbots, cloud software and the list goes on. The market has more information than ever… Read more »
A successful speaker has to master both what they say — their content — and how they say it — their method. Before you even think about the method, you must know your content: know what you are going to say and practise it over and over. Using a powerful method to deliver your story… Read more »
Nearing my two years in business milestone, I can honestly say that I underestimated just how mentally taxing running my own business would be at times. I’ve experienced terrible bouts of insomnia, spending all night staring at the ceiling, feeling lost and alone. Then there are the days when everything goes wrong and I’ve thought,… Read more »
Growing your business often means growing your team. But running a people intensive business and managing your workforce means your day can quickly be consumed with HR demands.
Steve Smyth, Commercial Director at Nexba Beverages, shares his reasons why he made the big move from PepsiCo to Nexba.
Nothing quite prepares you for the rollercoaster ride of fantastic successes and disappointing lows.