The secrets to retaining happy staff in 2019

- January 10, 2019 3 MIN READ

The new year has dawned and with it comes new aspirations. A recent survey by leading recruitment company Citrus Group has found almost a quarter of Australians left their last role due to a lack of career progression. So how can you ensure your business has the opportunities to keep your staff happy? While a… Read more »


The results are in: Aussies hate call centres

- October 2, 2018 2 MIN READ

If you hate dealing with call centres, you are not alone. New research commissioned by Citrus Group, has revealed that 64 per cent of Australians had a bad experience when dealing with call centres, and 43 per cent wish they never had to use them again. Gen Z has a particular intolerance for call centres… Read more »