Collective bargaining agreement could cut independent grocers a break

- December 5, 2019 1 MIN READ

A planned collective bargaining agreement for the nations small grocers could prove a gamechanger according to the Australian Small Business and Family Enterprise Ombudsman Kate Carnell. The ombudsman has come out in support of a proposal by the Co-Operative of Supermarkets in Australia who have called for the option to participate in collective bargaining to… Read more »


Ombudsman welcomes government’s deregulation agenda

- November 21, 2019 2 MIN READ

The Australian Small Business and Family Enterprise Ombudsman, Kate Carnell has welcomed the federal government’s plans to reform the red tape currently inhibiting small business growth. “The next wave of deregulation reform, announced by Prime Minister Scott Morrison, is a step in the right direction to make it easier for small businesses to employ staff… Read more »


The news you need to know: October 11 2019

- October 10, 2019 2 MIN READ

Have you missed today’s headlines? Never fear. Catch up on the news that matters to small business owners with our daily news briefs. Here’s what you need to know on Friday, October 11, 2019. Small business ombudsman launches insolvency inquiry The Australian Small Business and Family Enterprise Ombudsman, Kate Carnell has announced an inquiry into… Read more »

Business Basics

Buying a franchise? Do your homework first says ombudsman

- September 5, 2019 < 1 MIN READ

The Australian Small Business and Family Enterprise Ombudsman, Kate Carnell, has urged Australians considering purchasing a franchise to do their homework first. Carnell’s callout follows on from findings by the ACCC which suggested some franchisors were failing to provide enough information to prospective buyers. The watchdog found one-in-three franchisors in the food services industry had failed… Read more »


ASBFEO and Scottish Pacific launch small business funding guide

- July 29, 2019 3 MIN READ

Small business owners and their accountants and advisors will have a much better idea of the finance options available to them, thanks to a new resource developed by the Australian Small Business and Family Enterprise Ombudsman (ASBFEO) and Scottish Pacific. Launched today, the Business Funding Guide is an industry first. The guide delivers a five-step… Read more »


Ombudsman welcomes government changes to tax rules for tender bids

- June 14, 2019 < 1 MIN READ

The government’s proposed Procurement Connected Policy will come into effect on July 1 2019. The regulations will require businesses tendering for Commonwealth contracts over $4 million to provide a satisfactory statement of tax record (STR) from the Australian Taxation Office. The new regulations are aimed at promoting better compliance and will hopefully assist in safeguarding… Read more »


Ombudsman calls for the government to make good on election promises

- May 22, 2019 2 MIN READ

The Australian Small Business and Family Enterprise Ombudsman (ASBFEO), Kate Carnell, has called for the Coalition government to fulfil its promises to small business owners by acting on its pre-election policy commitments. Carnell suggests responding to the Treasury’s review on unfair contract term legislation should be the first port of call for the Morrison government… Read more »


Corporates fail to cough up info on payment times for small biz

- April 9, 2019 2 MIN READ

The Australian Smal Business and Family Enterprise Ombudsman has revealed a large number of big corporates have failed to respond to the ombudsman’s request for information on payment times to suppliers in the small business space. The Review of payment terms, times and practices report, released today by the ASBFEO, surveyed 2400 small and family businesses… Read more »


Small business ombudsman says big banks feeding off small business

- December 13, 2018 < 1 MIN READ

As more and more Australians adopt Tap-and-Go payments, small businesses are suffering under crippling transaction fees despite a promise from the big four banks to reduce costs. The House of Representatives Standing Committee on Economics recommended banks introduce the least-cost routing of their tap-and-go payments for debit cards by April 1 2018. Yet despite this, they… Read more »


Payment disputes costing small business owners $1000s

- December 5, 2018 < 1 MIN READ

The Access to Justice Inquiry has found small business owners are paying hundreds of thousands of dollars in order to resolve payment disputes, double the cost of a decade ago. Payment times and terms are the biggest cause of disputes, with small businesses forking out as much as $130,000 during the dispute process. Australian Small Business… Read more »