australia post

Ombudsman and AusPost work towards solution for perishable goods issue

- April 28, 2021 2 MIN READ

The Australian Small Business and Family Enterprise Ombudsman Bruce Billson proclaims the first meeting with Australia Post a success. Billson and the delivery provider are working towards a resolution for business owners whose deliveries were threatened when the postal giant announced plans to cease delivering perishable goods. Billson said he is will work closely with… Read more »

Australia Post

Australia Post capitulates and will continue to deliver perishable goods

- April 23, 2021 2 MIN READ

Australia Post has backflipped on its decision to cease delivering perishable goods following a massive outcry from small business food producers and advocates. Earlier this week the government-owned postal and delivery service had announced it would stop delivering perishables from June 30. The announcement was met with outcry from food producers and the Australian Small… Read more »

bruce billson

Small Business Ombudsman calls on Australia Post to continue to support food producers

- April 21, 2021 2 MIN READ

The Australian Small Business and Family Enterprise Ombudsman (ASBFEO) Bruce Billson has called on Australia Post to continue to support the nation’s small business food producers as the postal giant announced plans to cease delivery of perishable goods. The ombudsman says the move by AusPost is a crushing blow to Australia’s small business food producers… Read more »

australia post

Small businesses are at risk as Australia Post expands

- November 24, 2020 3 MIN READ

Australia Post, a fully owned government entity, is using its market power to damage small businesses. After a year filled with strife and struggle for businesses around the country, things must change, proclaims Peter Strong CEO of the Council of Small Business of Australia (COSBOA). Once upon a time, Australia Post was simply a post… Read more »


How Showpo is using delivery on demand to satisfy customers 

- October 28, 2019 3 MIN READ

Launched in 2010 from a suburban garage, online fashion retailer Showpo has grown to become one of Australia’s biggest eCommerce triumphs, grossing over 85 million in revenue in 2019. Much of the success of the business lies with founder Jane Lu’s passion to deliver outstanding customer service to her hundreds of thousands of customers, who… Read more »

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Salty Fox delivering fashion with flavour!

- October 23, 2019 5 MIN READ

It was 2015 and Hangatu Wyld was searching for cufflinks for her soon-to-be-husband Sean to wear at their wedding. Despite trawling the internet and hunting through jewellery stores, Hangatu couldn’t find anything in Australia that suited his personality. “So I thought, okay, well there’s a gap in the market there,” says Hangatu. The savvy marketer… Read more »


The eCommerce trends you need to know in 2019

- October 23, 2019 3 MIN READ

Here’s a sobering thought if you own a bricks and mortar business: 73 per cent of Australians made a purchase online in 2018.¹ In fact, eCommerce equated to over $27 billion in sales.² While this is still only one-eighth of our total retail sales, small businesses that want to stay ahead of the curve may… Read more »


Six ways to capture and grow your customer base

- October 16, 2019 < 1 MIN READ

As more Australians embrace eCommerce, competition for retail sales is set to increase.  Retailers must adopt new strategies if they want to stay ahead of the curve. Watch the video to discover tips to grow your customer base. Brought to you by Australia Post Find out more about Australia Post’s sending solutions. This article is… Read more »


Watch: Understanding the modern consumer

- October 15, 2019 < 1 MIN READ

Consumer behaviour has changed drastically over the past decade. The popularity of online shopping continues to grow year on year, with the majority of Australians now embracing eCommerce. To take advantage of the opportunity online sales can provide, savvy business owners need to know the latest trends. Watch the video to understand the consumer trends… Read more »


Watch: Speedy delivery, easy returns

- October 14, 2019 < 1 MIN READ

As more consumers embrace online shopping, expectations around fast delivery have increased. Does your business know what it needs to satisfy your customer’s need for speed? Watch the video   Brought to you by Australia Post Find out more about Australia Post’s sending solutions. This article is provided for general information purposes only and is not intended to… Read more »