News

My Business Health helping small business to recover

- June 29, 2020 < 1 MIN READ

The Australian Small Business and Family Enterprise Ombudsman, Kate  Carnell, says small businesses looking for assistance on the road to recovery post-COVID-19 should head to the My Business Health portal. As businesses emerge from hibernation Carnell says business owners will find valuable information on how to re-open or ramp up their business to make the… Read more »

News

Getting online a key driver for small business success

- June 18, 2020 2 MIN READ

New research by NBN Co has found digitisation is a key driver for small business success. A recent survey suggests a behavioural shift to shopping online is driving a small business boom. The Behavioural Change Survey of over 1000 Australians revealed almost half (49 per cent) of respondents had increased their online shopping during the… Read more »

News

Payment Times Reporting Bill could ease late payment issues for small business

- June 1, 2020 2 MIN READ

Small business advocates have welcomed the introduction of the Payment Times Reporting Bill 2020 which will deliver transparency around the way big business pays their small business counterparts. The Australian Small Business and Family Enterprise Ombudsman Kate Carnell says the Bill will require big businesses to be upfront about how quickly they pay suppliers. “Much… Read more »

News

ASBFEO calls for COVID-19 recovery plan for small business owners

- May 29, 2020 2 MIN READ

With restrictions finally starting to lift and many small businesses re-opening or ramping up, the Australian Small Business and Family Enterprise Ombudsman (ASBFEO) Kate Carnell has called for a COVID-19 Recovery Plan, to help small businesses navigate the next phase of the pandemic. Carnell acknowledges small business owners will be looking for guidance as they… Read more »

News

New mental health resource for sole traders impacted by covid-19

- May 7, 2020 2 MIN READ

The Australian Small Business and Family Enterprise Ombudsman Kate Carnell has released a free online mental health resource for sole traders, amid alarming predictions of a dramatic rise in Australian suicide rates due to the economic and social impacts of coronavirus. Beyond Blue ambassador and sole trader Garry Mills hosts the short webinar, Chicken Soup… Read more »

News

QLD government appoints business champion as Small Business Commissioner

- April 23, 2020 2 MIN READ

Queensland ‘Small Business Champion’ Maree Adshead has been appointed as Queensland’s Small Business Commissioner. The role was created to temporarily provide much-needed advocacy for small business owners as they struggle to remain trading during the coronavirus crisis. The state’s SMBs will now have a single point of contact to negotiate on their behalf during disputes.… Read more »

News

Ombusdman calls for COVID-19 support for small business and sole traders

- March 18, 2020 2 MIN READ

The Australian Small Business and Family Enterprise Ombudsman Kate Carnell has written to Prime Minister Scott Morrison, requesting support for Australia’s small business sector, including the nation’s 1.4 million sole traders as the coronavirus crisis worsens. This morning the PM announced a raft of new measures including level four travel restrictions and a ban on… Read more »

Finance

Small businesses called to have their say on payment times

- February 21, 2020 2 MIN READ

The Australian Small Business and Family Enterprise Ombudsman Kate Carnell is encouraging small businesses to have their say on a draft law requiring big businesses to be more transparent about their payment times. Today the federal government opened consultation on the draft Payment Times Reporting Framework legislation that will require businesses with a turnover of… Read more »

News

Ombudsman says legislation needed to fix late payments

- February 14, 2020 2 MIN READ

The Australian Small Business and Family Enterprise Ombudsman (ASBFEO) Kate Carnell says the voluntary Supplier Payment Code is ineffective and if the government is serious about getting big business to pay small business on time, legislation may be required. Carnell’s comments follow recent scandals surrounding reverse factoring in which certain larger corporations were miming data… Read more »

News

Banks still in damage control post Royal Commission

- February 3, 2020 2 MIN READ

Twelve months on from the Banking Royal Commission, the Australian Small Business and Family Ombudsman Kate Carnell says there is still plenty of lessons to learn if banks are to repair the reputational damage they suffered from the findings.  Carnell suggests banks still have a long way to go if they want to regain teh… Read more »