fast tracked payments
News

NSW Faster Payment Policy swings into action

- January 25, 2021 2 MIN READ

The NSW Faster Payments Policy has expanded its reach with larger companies with NSW government contracts now obliged to pay their small business suppliers in 20 business days. The pilot program which runs until June follows on from the government’s 2018 commitment to pay small businesses directly contracted by the government in five business days.… Read more »

insurance
News

Public liability crisis crippling small business says Ombudsman

- January 22, 2021 2 MIN READ

Too many small businesses are being forced to close their doors because they can’t get public liability insurance, according to Australian Small Business and Family Enterprise Ombudsman (ASBFEO) Kate Carnell. Carnell has called on the Federal Government to implement the recommendations in her Insurance Inquiry, before more businesses are forced to shut down from a… Read more »

business survival
News

Access to capital life and death for small businesses to survive

- January 14, 2021 2 MIN READ

The Australian Small Business and Family Enterprise Ombudsman (ASBFEO)  Kate Carnell is urging the Federal Government to establish a revenue-contingent loan scheme for small businesses, to provide them with the cash flow they need to survive the next 12 months. With government support measures being withdrawn, banks continuing to subject small business borrowers to onerous… Read more »

News

ASBFEO report declares Aussie small businesses are agile and resilient

- December 14, 2020 2 MIN READ

Australian small businesses have shown their tenacity in the face of extremely challenging conditions, according to the Australian Small Business and Family Enterprise Ombudsman Kate Carnell’s new Small Business Counts report. The report, released by Carnell today, provides a statistical overview of small business performance in Australia, using the latest available data from the Australian… Read more »

flood
News

High cost insurance pushes business to the edge

- December 10, 2020 3 MIN READ

The Australian Small Business and Family Enterprise Ombudsman (ASBFEO) Kate Carnell has found the insurance industry is gouging small business owners on essential business products. The ombudsman has handed down her Insurance Inquiry final report and has gone so far as to suggest the insurance industry is ruining the small business sector. Carnell says there is… Read more »

recovery
Opinion

The changes that will help small biz on the road to recovery

- December 7, 2020 3 MIN READ

As small business continues on its pathway to recovery post COVID, there are a number of changes they should be aware of that can benefit them as business owners, writes Australian Small Business and Family Enterprise Ombudsman (ASBFEO) Kate Carnell. Small businesses are relieved to be busy again, with restrictions continuing to ease – particularly… Read more »

NAIDOC week
News

Ombudsman calls for support for indigenous business this NAIDOC week

- November 10, 2020 2 MIN READ

The Australian Small Business and Family Enterprise Ombudsman Kate Carnell is encouraging Australians to support indigenous businesses, as the nation celebrates NAIDOC Week 2020. “The indigenous business sector is one of the fastest-growing in Australia,” Carnell says.“Supply Nation data shows the number of indigenous businesses is growing by 12.5 per cent each year. Indigenous business… Read more »

kate carnell
News

Telco complaints causing big issues for small businesses

- October 28, 2020 < 1 MIN READ

The Australian Small Business and Family Enterprise Ombudsman Kate Carnell says too many small businesses are getting a raw deal from their phone and internet service providers, following a spike in the number of small business customer complaints in Q1. Fresh data from the Telecommunications Industry Ombudsman’s (TIO) office reveals a 28% hike in small… Read more »

Kate Carnell calls for support for family business
Opinion

Kate Carnell: High hopes for small business Budget boost

- October 5, 2020 3 MIN READ

Prime Minister Scott Morrison has described the upcoming Federal Budget as “the most significant since the second world war”, writes Australian Small Business and Family Enterprise Ombudsman, Kate Carnell. The COVID crisis has plunged Australia into the worst trading conditions we have seen in living memory, Small businesses are among the biggest casualties, but they… Read more »

Finance

Payment Time Reporting Bill step in right direction

- September 8, 2020 2 MIN READ

The Australian Small Business and Family Enterprise Ombudsman Kate Carnell has welcomed legislation passed in the Senate to implement the Payment Times Reporting Scheme, requiring big businesses to be transparent about their payment times. Prior to the coronavirus crisis, late payment times were already crippling small businesses. Independent research by East & Partners on behalf… Read more »

News

Kate Carnell to lift the lid on insurance companies dirty laundry

- August 3, 2020 2 MIN READ

The Australian Small Business and Family Enterprise Ombudsman, Kate Carnell,  has been inundated with complaints from business owners on the ill-treatment they have received from major insurance companies. Carnell says her office has received an avalanche of complaints from business owners since launching her Insurance Inquiry last week into the practices of insurance companies. “My… Read more »