There is no substitute for deep customer relationships says Dan Ross

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Humility and strong customer relationships are amongst the lessons that Optimizely Managing Director Dan Ross has to share with KBB viewers this week.

According to Ross there is no substitute for deep customer relationships.

 

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Cec is the managing editor of KBB. She is a multimedia professional with over fifteen years experience as an editor on titles as diverse as SX, CULT, Better Pictures, Total Rock, MTV, fasterlouder, mynikonlife and Fantastic Living. She has spent the past four years working as a news journalist covering all the issues that matter in the political, health and LGBTIQ arena. She is the Head of Content at Pinstripe Media and a recent convert to the world of small business.

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