Business Advice

Skills shortages: 5 tips to help your business now

- December 14, 2022 4 MIN READ


The global skills shortage has been well touted. As a managing director of a recruitment firm, I too, am one of these criers, proclaiming and announcing publicly and consistently. Anyone not across the severity of the situation at the beginning of 2022 is now. We also learned it’s not purely pandemic related. As a cursory assumption, if you struggled to source talent in 2019, you may have allayed that to bad luck. With hindsight, we know better.

The ageing population rapidly exiting the workforce and birth rates not close to replacement levels puts us somewhat in this position. But there is more to it.

The quick upturn in market conditions and businesses champing to gain traction created an unprecedented demand for skills. For context, job vacancies in May were 111.1 per cent higher than in February 2020, and with Australia’s unemployment rate the lowest in 48 years, competition for talent has been brutal.

5 tips to help your business combat the skills shortage

Smiling woman shaking hands at job interview

1. Hire now, during the Christmas period

Most companies don’t, and that provides the first advantage. Additionally, this year’s opportunity is more seismic than most.

Job advertisements are falling, with a decline of 5.2 per cent in September 2022, the largest monthly fall in twelve months. At the same time, job applications rose 10.3 per cent, the highest level since April 2020, presenting a unique window for increased candidate availability.

Such conditions also predicate and welcome the motivated jobseeker rather than the opportunistic one.

2. Instead of seeking skills, seek talent

Change the view on your prism to rose. Not to side-wash negative perspectives, but now is the time to see the upside and people’s potential.

What of your existing employees? Do you know what education, degree or interests they hold, previous experience, and even their career dreams? Don’t take your team for granted or view them only in their current role.

When recruiting externally, look to transferable skills and attributes, ones that lean in to take responsibility, learning, growth, and the acceleration that accompanies the journey. To do so requires investment on the employer’s part, not just in training but also in your patience, time and compromise. The payoff will be worth it!

3. Retention

Retaining employees has always been key, but never more so than now.

For many businesses, the leaky bucket scenario has been the modus operandi for 2022. Over 80 per cent of vacancies in May this year were due to replacements/resignations. This was on top of significant job mobility statistics of 9.5 per cent for the year ending February 2022, the highest since February 2012.

Instead of exit interviews, I recommend ‘stay interviews’. Spend time understanding why your employees are with your business. At the same time, you will tap into improvement areas and provide your team with a voice and an opportunity to be heard. Don’t underestimate the impact of provoking positive thoughts and attitudes and the power of articulating it out loud.

Woman in red suit sitting with resume awaiting job interview

4. Use temporaries

As trained and skilled workers, temporaries alleviate immediate business burdens.

If suffering from a prolonged empty seat, consider not just the inevitable cost to your customer base but also your existing employees. Burnout, stress and pressure are just some of the by-products.

Temporary workers coming from different industries also provide external perspectives for improvement and alternative thinking.

5. And what of the mature workforce?

If you are concerned about performance, don’t be. Scientific evidence shows ‘for most people, raw mental horsepower declines after the age of 30, but knowledge and expertise keep increasing beyond the age of 80’.

If, like the Australian Bureau of Statistics, you consider older workers to be those 45- 64 years of age, you may want a rethink. It is my assertion that 55 and above are our new mid-career candidates. For a start, life expectancy shifted to 83.79 versus 71.21 years in 1970, and almost a quarter of workers don’t intend to retire until the age of 70. Additionally, the share of workers over the age of 55 has doubled from 9 per cent in 1991 to 19 per cent in 2021, a significant, untapped sourcing pool, rich in expertise, talent – and yes, skills!

The skills shortage is a hard fact but not a new phenomenon. It is not just attributed to the pandemic, unemployment rate, ageing population, lack of migrants, etc. It is systemic and far more reaching.

We need to remind ourselves to ‘fall in love’ again with the work we do and everything it entails. Not just the purpose, meaning and flexibility, but the labour of it too. The noble and the humble, the challenging and uninspiring, the balance and reality of the now world.

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Now read this:

Why hiring in December is the smartest move you will make this year