As millions of Australians shift to remote work, businesses are wrestling with how to keep communication lines open with customers and staff. Adopting digital solutions could be the answer.
As the nation continues to operate in restricted mode, traditional business tools such as physical phone lines and fax machines are often inaccessible on a daily basis to many small businesses. For many, it’s the opportune time to consider opting for a digital solution to remain connected.
Mike Mulvey, regional managing director, Australia and New Zealand, eFax, agrees.
“Small businesses around Australia are future-proofing themselves by adopting digital technologies. This means that small businesses can work from anywhere and be equally as productive as they would be if they were working from an office space. Replacing a traditional fax with a cloud fax solution means businesses can be contacted no matter where they are while the organisation saves on costs.”
By ditching their old fax and opting for a cloud fax solution, users can also send and receive faxes anywhere, any time. It’s not a minute too soon. With the NBN rollout scheduled for completion this year, the analogue network is set to shut down and traditional fax machines are incompatible with the NBN. Switching to a cloud service will become not just a nice to have but a necessity for business owners across many sectors.
Fax is still a vital communication tool
Fax remains a communication tool of choice in many industries such as legal services, accounting, real estate and health care. In fact, according to Mulvey, more than 17 billion documents are sent via fax each year.
“However, the way in which it’s used has changed significantly over time and even more rapidly in recent months. Cloud fax solutions let users send faxes without the hassle of an archaic and centrally located fax machine.” Mulvey says.
Digital solutions such as eFax are providing a fast, secure alternative to traditional fax machines. A cloud faxing solution, eFax is easy to set up, and you can get your business faxing from anywhere any time in minutes. Plus, for those of you with aspirations to run a leaner more sustainable small business – it’s also a far greener option. No more reams of paper, toner cartridges and power consumption going to waste.
But how does it work?
What is cloud faxing?
A cloud fax service allows you to send and receive faxes without the necessity of a physical fax machine or phone line. Faxes can be sent and received straight from your email account, via a dedicated fax number that is set up in the cloud. As it’s a cloud-based solution, it means it’s accessible from any compatible device such as your mobile phone, your tablet or your desktop computer. It also means it’s ‘always on’. If someone is sending you an important document, there’s no chance of getting a busy signal.
Setup is simple
Businesses can get a cloud fax up and operating in minutes. You can either sign up for a new fax number or divert your existing fax number to new eFax service. Then you’re good to start sending and receiving faxes immediately. Alternatively, you can port (transfer) your existing fax number to the cloud fax service, but this can take several weeks to set up, so it’s vital you switch over early.
Benefits of eFax
For budget-conscious businesses (and let’s face it – what business isn’t trying to save a buck in the current climate?) eFax is an excellent alternative to traditional fax service. As it’s a cloud solution, you don’t need to have a dedicated phone line to be able to send or receive faxes, so you’re instantly saving money.
Then there’s the benefit of receiving documents directly to your email, couple this with the ability to use a digital signature and you’ll save a bundle on printing costs to boot.
As it’s a cloud-based service eFax also comes equipped with storage – making your faxed documents easily accessible and searchable should you ever need to re-access them.
Best of all, businesses wanting to take advantage of the cost-saving benefits of eFax can be set up to send and receive faxes immediately. New companies can sign up and set up quickly, or businesses with an existing fax number can get their old service diverted to a new eFax number and start sending and receiving faxes on the fly without skipping a beat.
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