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Kounta launches contact tracing tech to help venues get back to business

- June 2, 2020 < 1 MIN READ
contact tracing

Leading hospitality point-of-sale provider, Kounta has launched a ‘Safe Check-in’ feature to assist Aussie venues to adhere to government guidelines, as restaurants, pubs and clubs begin reopening around the country. The new feature is free for all existing customers.

From June 1, venues across Victoria, Queensland, Western Australia, ACT and Tasmania are required to collect contact information from all dine-in customers for the purpose of tracing in the event of a COVID-19 outbreak.

Kounta’s new feature does the heavy lifting for venues by providing a QR code that patrons must scan to check-in. Once scanned, a digital contact details form will appear, requiring customers to enter their name, phone number and address, in line with government guidelines.

“Despite contact tracing not being legally required in every state, we are expecting to see many venues voluntarily adopt the feature to ensure both their customers and employees are kept safe and healthy as restrictions begin to ease”, commented Nick Cloete, Kounta Founder & CEO.

The digital form will enable restaurants, cafes, bars, pubs and other venues to keep a secure, digital, time-stamped record of all customer visits. While Cloete says the use of personal smartphones eliminates the risk of spreading COVID-19 by avoiding the unsanitary use of pen and paper, while reducing the risk of personal data leaks.

“It’s a tough time for many in the hospitality industry right now, which is why we introduced this new, free feature; to give venue owners the tools and resources they need to comply with the health guidelines, so they can focus on what they do best.”

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