How service is the key to lure back customers after COVID-19

The impact of the coronavirus pandemic is unprecedented, with us being forced to live and behave in certain ways. One of the biggest changes has been how we shop and serve people, writes Jaquie Scammell, coach, business mentor and best selling author of Service Habits. We’ve gained confidence in online shopping and lost it in … Continue reading How service is the key to lure back customers after COVID-19