Employsure launches advice hub to assist employers through COVID-19 crisis

- March 19, 2020 2 MIN READ

With coronavirus related queries making up 45 per cent of incoming calls to Employsure, the employer advice service has opted to provide a free hub to share information.

The company says it has seen a doubling of virus-related calls in the last week with employers reporting a 150 per cent spike in absences as employees call in sick.

“Additionally there is a myriad of Coronavirus related scenarios, such as the new self-isolation measures, potential forced workplace shutdowns and what entitlements apply to staff in those situations,” said Employsure’s Head of Operations Stephen Roebuck.

“Basically, if the employee is calling in sick and they have a medical certificate, then usual Personal Leave will ordinarily apply. Employers don’t need to do anything different in this regard. If the employee’s symptoms are consistent with those of COVID-19 or cold and flu generally, we’re encouraging employers to direct that their staff get a medical clearance before returning to the workplace. Employers are within their rights to request this.

Roebuck says employees who have to self-isolate after international travel, if they are sick then personal leave applies.

“If they are not sick, then they may have access to accrued leave such as annual leave or long service leave. If those are not an option, then unpaid leave applies.”

Roebuck said many businesses also had questions regarding remote working.
Not just managing the technology, but also understanding work health and safety obligations and the duty of care to employees who are working remotely.
“The shift has been so sudden and dramatic, employers are really struggling to understand their obligations to employees. The situation is evolving so rapidly, we’re urging business owners to stay informed and up-to-date.”

Check out the Coronavirus Resource Hub for employers to read frequently asked questions and understand your obligations.
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