forklift carrying boxes of product - symbolising a B2B sale

Keys to scale: Three tips to build a successful B2B retail business

- April 15, 2024 3 MIN READ

Shaun Broughton, Managing Director, APAC at Shopify, explains that the retail landscape is rapidly evolving, with business-to-business (B2B) sales representing a key growth opportunity for merchants in 2024. Worth an estimated  US$7.7 trillion globally, the market opportunity is more than double the size of DTC, and Australia alone is estimated to reach AU$45.7 billion by… Read more »

ecommerce concept; a potter takes photos of his wares for an online store.

Unlocking Success: Why eCommerce should be considered essential for microbusinesses

- March 28, 2024 3 MIN READ

  Establishing an online presence has evolved from being seen by some as a luxury to instead being used by many businesses as an essential tool in their day-to-day operations.  If you’ve ever contemplated selling online but hesitated due to concerns about costs, it’s time to dispel those worries, writes Suzanne Mitchell, Australian market lead… Read more »

customer surveillance erodes trust. Image of grocery shop customers being identified by surveillance cctv facial recognition

Do you want your customers’ trust? Stop spying on them

- February 20, 2024 3 MIN READ

  Today, the value of data in and for businesses is no doubt. Data allows retailers – from independent to franchise to national behemoth – to better understand their customers, and improve the experience they offer them, explains Andrew Fraser, Managing Director, APAC at Lightspeed. Because of the value they can derive from it and… Read more »

D2C sales concept: online shopping with laptop shopping cart and basket

Four steps to Direct to Consumer (D2C) growth

- February 14, 2024 4 MIN READ

In 2024, retailers will continue to face challenges such as rising costs, tightened consumer spending, and shifting consumer behaviours. While many across the economy have been tasked by leadership to ‘do more with less’, that’s not necessarily an option for all businesses. This is especially true in retail, writes Shaun Broughton, Managing Director, APAC at… Read more »

retailer concept: two women stand behind teh counter of a retail store looking at figures on a laptop behind them are shleves stacked with pottery products

How retailers can build a strong foundation for 2024

- January 15, 2024 3 MIN READ

To set themselves up for success, retailers need to  focus on what they can control and lay strong foundations to overcome any challenges in the coming months, writes Shaun Broughton, Managing Director, APAC at Shopify The beginning of a new year is often accompanied by feelings of reflection, renewal and hope. The promise of a… Read more »