Christmas is one of the peak times of year for sales for retail stores so it makes sense to ensure your shop is ready to take advantage of the festive season. By following our top 5 tips, reaping the benefits of Christmas trade will be a piece of cake. Get excited! During the peak Christmas… Read more »
Apurva Chiranewala, Head of Strategy and Growth, Sendle reveals the top tips for online brands to build customer trust and engagement. Nearly 10 million Australians buy something online every month. The online shopping boom has created a massive opportunity for small businesses, who not only benefit from an increase in potential customers, but also from… Read more »
It’s no revelation that growth is challenging. With a small team, it’s easier to see any problems and have the necessary conversations to ensure people are motivated, engaged and performing their best. However, as businesses scale, engagement tends to change from an everyday consideration into a biannual event — a retrospective snapshot of how effective… Read more »
The Australian Small Business and Family Enterprise Ombudsman (ASBFEO) and the theBankDoctor.org have released a guide to provide small business owners with all the info they need to better understand borrowing from alternative finance sources such as fintech organisations. The Ombudsman Kate Carnell suggested the guide will help SMBs to understand the jargon and receive a clearer… Read more »
Interviewing job applicants can be a veritable legal minefield. How do you know what you can and can’t ask? How do you find the best applicant for the job without asking discriminatory or unlawful questions? Taylor & Scott Lawyers are experts in providing employer and employee legal services and advice. When navigating the legal ramifications… Read more »
Ever wondered why people visit your local shopping precinct and what they expect from a visit to your neighbourhood and small business? Well, the City of Sydney has you covered. For the first time, the council has released in-depth data about local business precinct customers, their buying habits and experiences. The City has drawn on… Read more »
Bernadette Schwerdt founder of the Australian School of Copywriting shares her wisdom on how you can build an online business without getting out of your pajamas… The baby’s napping. I’m in bed, eating toast and drinking coffee. I fire up the laptop to see how my new website is going. It’s only been up for a… Read more »
Dealing with difficult customers can be…well, difficult, but it doesn’t have to be. With the right attitude and actions, you can effectively navigate these tricky customer situations and create (hopefully) a positive interaction or even a sale. Below are tips and insights to help you and your staff be more prepared to handle difficult shoppers. Have… Read more »
Remember the last client presentation you sat through, sneakily scrolling through your smartphone? Remember the last presentation you gave, where your clients sat sneakily scrolling through their smartphone? Mind-numbing presentations are a major cause for concern in the small business world – even more so if you’re using them to try and secure a contract… Read more »
Just a decade ago, when your mobile phone was little more than a brick in your pocket and driverless vehicles were wishful thinking, networking at business events was very important. In fact, if you didn’t go to them, your name and business were invisible to your local business community. Nowadays, with the business landscape moving… Read more »
When working together towards shared goals, skilled teams can move mountains. Every person in the workforce is a valuable resource, especially for small businesses where budgets are smaller and resources are often limited. Understanding how to get the best out of every employee is the task of human resources worldwide. What is Human Resource (HR)… Read more »
Business mentor Devarati Angela Sammon shares why logic, creativity and mindfulness are all vital in business. What is the most important quality for an entrepreneur to possess? Is it logic and reason? Creativity and intuition? Or, perhaps, the most successful entrepreneurs are those with vision and clarity of thought? Devarati Angela Sammon is a business… Read more »
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