Features

5 tips to deal with difficult customers

- May 18, 2018 3 MIN READ

  Dealing with difficult customers can be…well, difficult, but it doesn’t have to be. With the right attitude and actions, you can effectively navigate these tricky customer situations and create (hopefully) a positive interaction or even a sale. Below are tips and insights to help you and your staff be more prepared to handle difficult shoppers. Have… Read more »

Digital

Why your business needs an online profile

- March 20, 2018 3 MIN READ

Just a decade ago, when your mobile phone was little more than a brick in your pocket and driverless vehicles were wishful thinking, networking at business events was very important. In fact, if you didn’t go to them, your name and business were invisible to your local business community. Nowadays, with the business landscape moving… Read more »

Features

How these 3 mental traits make for a savvy entrepreneur

- March 8, 2018 3 MIN READ

Business mentor Devarati Angela Sammon shares why logic, creativity and mindfulness are all vital in business. What is the most important quality for an entrepreneur to possess? Is it logic and reason? Creativity and intuition? Or, perhaps, the most successful entrepreneurs are those with vision and clarity of thought? Devarati Angela Sammon is a business… Read more »

Features

How to use the power of data science in small business

- March 2, 2018 2 MIN READ

Data science can add some much-needed value to small business. In our tech-driven world, there are massive amounts of data – both online and offline – waiting to be found, analysed and put to good use. Small businesses can leverage data science tools and processes (that don’t cost the earth) to help grow their business.… Read more »

Resources

How to make sure your SEO isn’t fundamentally flawed

- February 23, 2018 4 MIN READ

Anyone new to Search Engine Optimization learns very quickly how technical it can be. That’s why many enterprises hire consultants to help them get their SEO right. But, with a little guidance it’s not too difficult for small websites owners to do their own optimisation. Let’s first look at understanding some of important technical SEO… Read more »

Resources

5 steps to create managers who are inspiring team leaders

- February 19, 2018 4 MIN READ

  The true measure of a manager lies within their leadership abilities. But, most people believe leaders are a result of nature, not nurture. COO of national real estate franchise Stockdale and Leggo, Anna Thomas disagrees. Leaders are created, not born. To think otherwise keeps managers from stepping up their game and thinking as visionaries.… Read more »