Business Advice

How to keep your small business safe from data breach

- September 26, 2019 3 MIN READ

While small businesses might think they are less susceptible to data breaches due to their size, small companies still should be on the defence when it comes to cybersecurity. Small Business Trends reports that 43 per cent of cyber attacks target smaller sized companies. To make sure your business isn’t part of this statistic, here… Read more »

Business Advice

REVIEW: Canon PIXMA  Endurance G6060

- September 11, 2019 2 MIN READ

Print, scan, copy and connect with ease with this new printer from Canon’s PIXMA Endurance range. If you’re in the market for a printer that can really go the extra mile, consider the PIXMA Endurance G6060. A great little printer for the small business owner or home office user, the PIXMA Endurance G6060 has several… Read more »

News

One-in-five-small businesses crippled by technology issues

- July 31, 2019 < 1 MIN READ

Research by Melbourne-based digital agency WebOracle has found one-in-five Australian small businesses are losing up to five working weeks to technology woes. The research discovered IT issues are having a huge impact on Aussie businesses. More than half of those surveyed reported poor support from their IT solutions providers with delayed response time (54.5 per… Read more »

NAB

News You Can Use: How voice search will impact your business

- July 2, 2019 < 1 MIN READ

A recent article by NAB has suggested Voice Search is the latest trend to be embraced by Australian consumers. Asking our phones and devices for information doesn’t just make our homes smarter, it is changing how we communicate with businesses. It is predicted by 2020 almost one in three searches will be conducted by voice.… Read more »

Features

Wearing too many hats? 3 ways digital tech can help

- June 26, 2019 3 MIN READ

Starting a small business is an empowering notion: Striking out on your own, taking control of your future, pursuing a passion. But while the rewards can be fantastic, running a business isn’t easy. From accounting and marketing to IT and human resources, small business owners have to wear numerous hats – many of which don’t… Read more »

News

Telstra ditches lock-in contracts for build your own plans

- June 25, 2019 2 MIN READ

Leading Australian telco, Telstra has ditched lock-in contracts in favour of a new build your own mobile plan service model that will allow customers greater flexibility when it comes to consuming data. The move announced today see the telco giant cut its existing 1800 contract offerings down to just 20 services. Telstra is the first… Read more »

Features

Why emotional intelligence matters when using AI for customer experience

- June 25, 2019 3 MIN READ

In the classic Little Britain comedy sketch, David Walliams plays the world’s most unhelpful clerk, Carol Beer who responds to every customer request or enquiry with the ultimate dismissive and unhelpful response ‘Computer says No’.  With this, Carol makes it clear she is unwilling to do anything further to help with a customer’s problem. Unfortunately,… Read more »

cyber security is an issue for many businesses
Features

Cyber security tips to protect your business this EOFY

- June 18, 2019 3 MIN READ

Off the back of the results of their recent cybersecurity survey, which revealed twenty per cent of Australians would be targeted by cybercriminals this tax time, Norton LifeLock’s ANZ Security Expert Mark Gorrie’s delivers his top  tips to protect Australians and businesses during EOFY 2019. Be cautious of Australian Taxation Office (ATO) impersonation scams Remember,… Read more »

Features

The global enabler: The technology you need to take your business to the world

- April 16, 2019 3 MIN READ

Technology is enabling small businesses to connect with customers on a global scale like never before. Charles Heunemann, Managing Director and VP Asia Pacific for Natterbox, discusses how the accessibility of cloud-based infrastructure is changing how we do business. As Sir Richard Branson famously said: “No new business is worth starting in these times unless… Read more »