Features

Six traits of a truly customer-focused business

- April 26, 2018 4 MIN READ

Most people would be familiar with the phrase “the customer is always right”. While anyone who runs a customer-facing business will appreciate this isn’t always true, nonetheless, it carries a deeper meaning to which all business owners should pay heed: ignore the customer at your peril. When it comes to meeting the needs of customers,… Read more »

Features

A Girl in Progress: the story of an almost ordinary girl

- March 9, 2018 4 MIN READ

Emma Norris has turned her childhood passion for writing into a full-time career as a copywriter and journalist. She recently left the magazine world behind to start her own venture, A Girl in Progress, a blog that celebrates the ordinary woman. “I started writing pretty much as soon as I could read,” Norris tells Kochie’s… Read more »

Mumpreneur Carrie Kwan, cofounder of Mums&Co.
Features

Passion and flexibility drive Australia’s Mumpreneur boom

- March 6, 2018 5 MIN READ

It was after the birth of her first child, that Mums & Co. founder Carrie Kwan realised running a business and taking care of a small human came with considerable hurdles. Feeling isolated and time-stressed Kwan tells Kochies Business Builders (KBB) melding her personal and professional ambitions with motherhood’s relentless ‘juggle’ was challenging. It wasn’t… Read more »

Business Advice

How can you benefit from being a great employer?

- November 9, 2017 2 MIN READ

Talented employees have a plethora of opportunities to pursue rewarding careers in both corporates and small businesses, so what does it take to become a great employer that doesn’t break the bank? For many, the nine to five work day is an outdated concept. It is more common for teams to enjoy some flexible boundaries. “For… Read more »