Features

How to remain customer-centric during COVID-19

- May 8, 2020 3 MIN READ

The impact of COVID-19 has undoubtedly changed the way we live, work and interact. Many businesses, both big and small, are feeling the effects of the pandemic and as a result, they’re adapting. Whether it’s their marketing strategies, product offerings or new technologies — they are pivoting, and pivoting quickly, writes Kat Warboys, Head of… Read more »

Features

Flooded with virtual meetings: take note of these tips!

- May 8, 2020 3 MIN READ

With the coronavirus crisis forcing nearly all meetings to now take place online, Craig Rees, VP Cards, Payments & Engineering, Airwallex, says it’s time to consider some old school solutions. As most of us are indoors due to the COVID-19 pandemic, nearly every interaction we are having for business or pleasure is happening online –… Read more »

Features

Local manufacturer pivots to PPE with the help of 3D printing

- May 7, 2020 2 MIN READ

One of Australia’s largest suppliers of plastic sheeting for the car industry has pivoted to produce face shields to ensure the nation has enough personal protective equipment for frontline workers. EGR usually produces 1000s of tonnes of plastic sheeting each year, but with the car industry shutdown, the manufacturer saw the opportunity to shift gears… Read more »

Features

5 steps to support your staff during COVID-19

- May 6, 2020 3 MIN READ

The pressures of COVID-19 can have an ongoing impact on your staff’s mental health. Supporting them through the crisis is vital, writes Dr Aimee Gayed, a psychologist and Postdoctoral Research Fellow in workplace mental health at Black Dog Institute. COVID-19 has created dramatic changes in the workplace. Depending on your organisation, you and your team… Read more »