Why emotional intelligence matters when using AI for customer experience

In the classic Little Britain comedy sketch, David Walliams plays the world’s most unhelpful clerk, Carol Beer who responds to every customer request or...

Cyber security tips to protect your business this EOFY

Off the back of the results of their recent cybersecurity survey, which revealed twenty per cent of Australians would be targeted by cybercriminals this...

The global enabler: The technology you need to take your business to the world

Technology is enabling small businesses to connect with customers on a global scale like never before. Charles Heunemann, Managing Director and VP Asia Pacific...

Big Data management: Using analytics to grow your business

No matter the size of your business, data management is a vital component to developing and sustaining growth in 2019 and beyond. From the...

How to turn medium-sized businesses into cloud-powered heavyweights

Medium-sized businesses should be some of the greatest beneficiaries of the cloud, thanks to their “happy medium” between small-business agility and enterprise-grade scale. Yet...
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