Customer experience is taking service back to the future

There’s much industry buzz about chatbots opening the door to a new era of service, with customers spending less time waiting on hold and...

How nib is transforming the traditional customer experience with the help of AWS

Thanks to innovation surrounding machine learning and analytics, businesses are evolving their strategies around customer experience to deliver personalised services direct from the cloud....

Formula One fans are in the driver’s seat thanks to new tech from AWS

“I like to think of formula one as a gladiatorial sport between drivers and a virtual war between technicians and the teams and neither...

Why small businesses can’t afford to ignore artificial intelligence

From cloud accounting solutions to marketing automation, Australia’s small businesses are benefiting from the transformative powers of Artificial Intelligence (AI). If your small business...

Study reveals old tech is costing your small business thousands

New research from Techaisle has revealed old tech is having a serious financial impact on small business. The research, commissioned by Microsoft and Intel, surveyed...
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