If we take business performance and success seriously, we need to know how it’s performing, and not just guess or assume. And that means measuring. But too many small businesses think this means measuring staff. The idea is that when staff are measured, they perform better. And when staff perform better, the business performs better.… Read more »
Stacey Barr is one of the world’s leading specialists in business performance measurement and KPIs. She is known for her practicality in solving the most common struggles with measuring what matters.