Woman looking disappointed at an open package
Product reviews

The R Word in eCommerce – Returns

- November 14, 2022 4 MIN READ

As we launch into the busiest week of the online retail calendar, known as Cyber Week, it’s a poignant time to reflect on the dreaded R word – returns, writes eCommerce expert, Paul Waddy. Increased November sales can often give December a bit of a hiding, when returns come in and refunds go out. There… Read more »