self service is teh new customer experience necessity
Digital

Why you need to deliver a compelling customer experience in the age of digital-first

- December 22, 2021 2 MIN READ

Delivering a compelling customer experience in the digital age starts with a business’s website. It’s usually the first point of contact for a customer or prospect, making it the lynchpin of an organisation’s digital presence, writes Kylie Muir, practice manager, modern work and digital, Intergen. If your website doesn’t include modern features and usability options,… Read more »