Features

Business as unusual: Trends of a post coronavirus future

- May 14, 2020 4 MIN READ

 Thanks to the coronavirus crisis, the business world has been forced to completely rethink its ways of working and how it provides for customers, writes Katja Forbes International Director Interaction Design Association Board and MD Designit. COVID 19 means customers are well aware of and even rightfully paranoid about an invisible threat; the like of… Read more »

stem diversity
News

Project F to address STEM diversity issues in tech

- March 7, 2020 3 MIN READ

Consumers come in all manner of gender identities, but the teams that create the tech products or solutions for them do not. Ever since technology began to evolve in the mid-1960s, there has always been a male dominance in the field, despite efforts to officially acknowledge and then change it. Reliable evidence shows that women… Read more »

Digital

Use your data to create a better customer experience

- February 20, 2018 4 MIN READ

As the business landscape alters and industries are disrupted, one area that grows in importance is data collection. Smart businesses realise that it is generally more costly in money and energy to attract new clients than to retain existing ones. Those companies that have the ability to analyse the data that they collect can also… Read more »

Business Basics

4 cutting edge tools for small business

- March 22, 2017 3 MIN READ

Small businesses are often perfectly positioned to utilise the latest tools and technology to provide a unique and greater experience to their customers. However, many may be afraid to experiment with them for a number of reasons – there is the perception that only larger businesses can benefit or that these tools may remove the… Read more »