Thanks to the coronavirus crisis, the business world has been forced to completely rethink its ways of working and how it provides for customers, writes Katja Forbes International Director Interaction Design Association Board and MD Designit. COVID 19 means customers are well aware of and even rightfully paranoid about an invisible threat; the like of… Read more »
Katja Forbes is an Australian pioneer in the field of experience design and all of its components – research, emerging technology as well as service design, customer experience (CX) and user experience (UX).
She is the Managing Director of Designit, Australia & New Zealand, a strategic design firm who work with ambitious brands to create high-impact products, services, systems and spaces – that people love. Katja is proud to be International Director on the Global Board of the Interaction Design Association Board (IxDA).