team culture
HR

How to build a great team culture in 2021

- February 8, 2021 3 MIN READ

Team culture is vital when you are trying to bring together a group of people to work towards a common goal. We see this often in team sports, where the underdog that plays ’as one’ beats a team of superstars playing as individuals, each with their own agenda. This principle can be applied to business… Read more »

holiday sales
Growth

3 things retailers need to get right this holiday season

- November 6, 2020 3 MIN READ

From lockdowns to e-commerce booms, retailers have had a challenging year in 2020. As we approach the end of the year busy season for retailers, many questions remain over how this holiday period will compare to those of previous years, writes Jason Toshack, General Manager ANZ at Oracle NetSuite. It’s all about perspective The outlook… Read more »

HR

Work, culture and the cloud – what 2020 has taught us

- October 16, 2020 3 MIN READ

We’ve learned a lot this year. Businesses have had to deal with numerous challenges brought on by lockdowns, health concerns and remote working. We have seen businesses shift focus or completely rethink their business model. A third of the country’s working population had to adapt to the working from home reality – with mixed results,… Read more »

customer-experience
Marketing

How to master customer experience in a contactless world

- September 9, 2020 4 MIN READ

Consumer expectations change constantly and as new technologies become ingrained in the way we live and work, our interaction with businesses changes too. For example, it wasn’t long ago that ‘tap and go’ payments were uncharted territory. In 2019 four out of every five  payments were contactless writes Jason Toshack, General Manager ANZ at Oracle… Read more »

Features

How to build business resilience

- May 18, 2020 4 MIN READ

Australian businesses are facing one of the most challenging times in the last century and one many didn’t see coming. Following a long and devastating bushfire season earlier in the year, businesses are now having to adapt to the realities of a global pandemic. This not only means short-term business priorities have been turned on… Read more »