Features

What small biz can learn from these unsung heroes of Aussie customer service

- August 3, 2018 3 MIN READ

Customer service relations expert Jaquie Scammell, the author of Creating a Customer Service Mindset, reveals what small business owners can learn from three leaders in the area of customer experience. A recent report by McKinsey & Company explains that companies adding the human touch to digital sales consistently outperform their competitors. They achieve five times more revenue,… Read more »