The #1 thing you need to fix to keep customers

- March 22, 2019 3 MIN READ

Net Promotor research from over 550,000 phone-based interviews identified communication as the number one complaint in business that impacts loyalty. The challenge today is there are so many types of communication; email, phone, letter, multiple types of social media, text, chatbots, cloud software and the list goes on. The market has more information than ever… Read more »