Features

How smart businesses are using technology to grow

- July 27, 2018 3 MIN READ

With a thriving start-up culture, Australia and New Zealand are nations of small businesses. Unfortunately, two-thirds of all start-ups fold within the first three years. To avoid becoming another statistic, you need a growth mindset from the start and long-term business plan to match. You need to create an operating foundation that is easily scalable as… Read more »

Growth

5 signs your business is failing in customer service and how you can fix it

- July 27, 2018 4 MIN READ

Competition can be a threat or an opportunity. How you react to the threat is what matters most. In a world of disruption, where competition for customers is fierce, managing customer expectations and experiences are essential for small business success. According to the Digital Opportunities for Today’s Small Business report, small businesses list local competition as… Read more »