ATO’s Melbourne Call Centre confirms two COVID-19 cases.

- July 17, 2020 < 1 MIN READ

According to the ABC ,the  Australian Tax Office call centre operated by Serco in Melbourne’s Box Hill was closed for deep cleaning on Thrusday following the diagnoses of two staff members with COVID-19.

In an email obtained by ABC, the call centre manager Bill Kanellis confirmed the positive diagnoses and said 300 staff members had been instructed to work from home.

The worker who tested positive for the virus last worked at the Whitehorse Road call centre on July 10.

The diagnoses are just a handful amongst the 482 new cases recorded in Victoria overnight.

The spike in cases comes as Victorian Premier Daniel Andrews calls for Vctoriams to use commonsense and remain vigilant to social distancing and good hygiene.

In response to new diagnoses across regional Victoria, the Premier announced the state was ramping up testing facilities outsideof Melbourne. There are now 160 testing centres across Victoria, 60 in regional areas. Locations such as Shepparton, Bendigo and Mildura, will benefit from new testing sites. 

The Premier praised those abiding by quarantine and lockdown rules, saying the measures were helping stop the flow of transmission.

“That ring around Melbourne and Mitchell Shire is working, in terms of reducing the spread of this virus into regional Victoria but it can change,” he said.

“It can change if people do not follow the rules. It can certainly change if people pretend this is over because they really want it to be. That is not the situation we face. That is not the reality that we have to confront.”

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