ASBFEO calls for small businesses to take part in payment times review

Large Australian and multinational companies who delay paying small business owners are now in the firing line. Following a request from the Minsiter for Small and Family Business, Michaelia Cash, the Australian Small Business and Family Enterprise Ombudsman (ASBFEO), Kate Carnell has announced a review of payment times. The review will measure the effects of late or extended payment practices on the cash flow of small businesses and family enterprises in Australia.

“In our 2017 Payment Times and Practices Inquiry, we found Australian payment times were the worst in the world, with invoices paid on average 26.4 days late,” the Ombudsman said.

Carnell said the inquiry showed a growing trend amongst large Australian and multinational companies to delay and extend payments from 30 days to 45, 60, 90 or 120 days.

“More recent research involving 1600 businesses identified the biggest cause of business disputes is payments (44 per cent), with either the full amount not being paid (26 per cent) or not being paid on time (41per cent),” Carnell advised.

Carnell told Kochie’s Business Builders the practice was putting extensive stress on the nation’s small business owners, with many forced to alternative finance to keep their business afloat. Many small business owners reported partial and late payments as significant contributors to cash flow problems.

“Partial and late payments, seeking discounts to pay in 30 days, offering loans to cover extended terms, all place stress on the cash flow of small businesses. It forces the business to find ways to finance the short fall in their working capital,” Carnell said

In response to the findings ASBFEO has a five minute survey for small and family businesses to fill out in order to get a better idea of the state-of-play on payment times and practices in Australia.

The survey questions are straightforward: what payment times are in your contract?; do you have to provide a discount if you want to be paid in 30 days or less?; are you paid later than the contract states?

“We have also written to large corporations requesting a copy of their payment terms and conditions to suppliers,” Ms Carnell said.

“Extended payment times for suppliers effectively uses the businesses in the supply chain as a cheap form of finance. Too many small and family businesses are being crippled by slow payments and the national economy suffers as a result.

“When a business experiencing extended payment times is also hit with late payments, it stresses the business further, which can easily put them out of business. Poor cash flow is the primary reason for insolvency in Australia.”

Take the survey

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Cec Busby
Cec is the managing editor of KBB. She is a multimedia professional with 20 years experience as an editor on titles as diverse as SX, CULT, Better Pictures, Total Rock, MTV, fasterlouder, mynikonlife and Fantastic Living. She has extensive experience working as a news journalist covering all the issues that matter in the political, health and LGBTIQ arena. She is the Head of Content at Pinstripe Media and a recent convert to the world of small business.


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