While the coronavirus crisis is drawing to a close for Australia, there are still tough times ahead for small business owners who need to make every decision and dollar count. If you’re looking for ways you can save, take a closer peek at your business phone costs.
According to research by Gartner, Australian businesses spent $93 billion dollars on IT and phone services in 2019. With the recent pandemic pushing many businesses to shut their doors to operate remotely, it’s likely those IT costs will rise even further. Phone and digital solutions have become the foundation for communication between businesses and their staff and customers. Yet often phone and internet costs can be crippling. Perhaps it’s time then you considered just what your business is getting for its buck.
The following three tips should help you cut back on phone costs and get a better deal.
Stop paying phone line rental
One of the biggest fixed costs is phone line rental. This is the monthly fee that telcos charge to keep your phone and fax numbers connected. It’s a difficult cost to cut because if you disconnect your phone line it means that customers can no longer contact you.
The solution is to switch to a VoIP phone system like Connexus CloudLine. Using VoIP technology, calls are delivered over the internet. If you have Naked ADSL, NBN or a 4G mobile plan then no phone line rental is required. You can ditch the costly connections and save a bundle.
Stop paying for calls
Call rates are a big factor in your monthly bill. These rates are the ‘per minute’ or ‘per call’ charges when you ring landlines, mobiles or international destinations. Call charges are just a few cents, but the costs can quickly add up – especially if you’re using your phone more in lockdown.
The solution is to find a phone plan with all calls included. This gives you peace of mind, with fixed costs no matter how many calls you make. Be sure to check if your plan includes calls to mobiles and 13/1300 numbers as some ‘unlimited’ plans don’t include these popular call types.
Stay paying for extra features
If you have an office or a receptionist, chances are you’re using PBX features like Voicemail and Hunt Groups or Call Hold and Transfer. These are handy features that help you handle calls professionally. But are they included for free with your plan? Chances are you’re paying through the nose for these extras. If that’s the case, it’s time to switch up your service provider.
With Connexus CloudLine you get all PBX features included for free. Plus, it’s VoIP-based so you can get rid of your costly phone lines. And all Australian landline and mobile calls are included.
If you’re looking to save money on your business phone bill now is the time to compare.
This article brought to you by Connexus CloudLine. The small business phone system that helps you make every call count.
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